FREQUENTLY ASKED QUESTIONS
If your question isn’t listed below, please let us assist you by calling our friendly scheduling team at 859-489-9914
Around 2-3 Hours. When you choose one of our Detail Packages, we carefully schedule
your time block, ensuring you are aware of the expected duration. Our commitment to perfection is
what sets our services apart, as we dedicate ample time to meticulously attend to every detail,
ensuring that each box is thoroughly checked off for your tailored package. Rest assured that we
take the necessary steps to ensure a personalized and exceptional experience for you.
After the detail through card, cash, or apple pay. At Lex Detailing, simplicity and
convenience are paramount in our approach. We have meticulously designed our system to accommodate
all payment methods, ensuring that everyone can easily pay for our services. Our commitment to
supporting our valued clients extends to assisting them in choosing their preferred payment method.
After our detailers complete their work at your location, you will have the option to make
the payment at your convenience. We believe in providing a seamless and customer-centric experience
for all our clients, and our flexible payment options are just one way we demonstrate this
commitment.
The simple answer is, “We will try!”. If we can make it happen we are more than
happy to accommodate a same day appointment. That stated most clients book a day or so out. We stay
staffed up enough that we can get someone out to you a lot faster than other detail companies 9
times out of 10. We want to earn your business. Please call or text us at 859-489-9914 and we will get you on the
schedule as soon as possible!
We will wait it out, but some cases we will have to reschedule. We operate in some
cities where it will rain
100+ days out of the year, so we are accustomed to making it work when we have to. If you scheduled
a Ceramic Coating and there is no garage/indoor space where it can be done out of the rain we will
have to reschedule. For most other detail packages we will show up and wait for the rain to pass. We
can detail in the garage, or under a covered area (i.e carport). However, if it is going to be
raining the entire day we will reschedule the appointment for the soonest availability we have that
still conveniently fits your schedule.
Yes we absolutely do! All Veteran, Reserve, & Active Duty Military get 5% off
anytime they schedule anything. Thank
you for your service and protecting our Great Nation. USA BABY USA!!
Once a month! We suggest a full auto detail once every three months and a wash and
vacuum once per month. This will keep your vehicle clean and protected from the weather throughout
the year
Relaxation The day of your appointment, you will receive a confirmation phone
call to the number you provided about a half hour before your appointment. Once the technician
arrives he will walk with you around your vehicle, inspecting and documenting to determine what is
needed to make your vehicle look like new. Once this is complete the technician will take your keys
and proceed with the detail you have ordered. The technician will label and bag up any remaining
personal items left in your vehicle and leave them in the trunk or rear cargo area of your vehicle.
Once the detail is complete the technician will once again walk with you around the vehicle,
explaining what steps were taken in the detailing process to make your vehicle look like new.
We cover Lexington, Nicholasville, and surrounding areas.
Yes. We frequently come to offices and work places to detail cars and trucks. All
we need is room to work around the vehicle. We bring everything we need except water and
electric. We do suggest that you inquire with the property owner if it is ok for you to receive a
licensed auto detail service on their property.
Yes and no. depending on the interior fabric and the amount of pet hair will
determine whether additional charges are applied. Please refer to our Services price list. You will
be notified before additional work and charges apply.