Frequently Asked Questions | Lex Detailing


If your question isn’t listed below, please let us assist you by calling our friendly scheduling team at 859-489-9914

Around 2-3 Hours. When you choose one of our Detail Packages, we carefully schedule your time block, ensuring you are aware of the expected duration. Our commitment to perfection is what sets our services apart, as we dedicate ample time to meticulously attend to every detail, ensuring that each box is thoroughly checked off for your tailored package. Rest assured that we take the necessary steps to ensure a personalized and exceptional experience for you.

After the detail through card, cash, or apple pay. At Lex Detailing, simplicity and convenience are paramount in our approach. We have meticulously designed our system to accommodate all payment methods, ensuring that everyone can easily pay for our services. Our commitment to supporting our valued clients extends to assisting them in choosing their preferred payment method. After our detailers complete their work at your location, you will have the option to make the payment at your convenience. We believe in providing a seamless and customer-centric experience for all our clients, and our flexible payment options are just one way we demonstrate this commitment.

The simple answer is, “We will try!”. If we can make it happen we are more than happy to accommodate a same day appointment. That stated most clients book a day or so out. We stay staffed up enough that we can get someone out to you a lot faster than other detail companies 9 times out of 10. We want to earn your business. Please call or text us at 859-489-9914 and we will get you on the schedule as soon as possible!

We will wait it out, but some cases we will have to reschedule. We operate in some cities where it will rain 100+ days out of the year, so we are accustomed to making it work when we have to. If you scheduled a Ceramic Coating and there is no garage/indoor space where it can be done out of the rain we will have to reschedule. For most other detail packages we will show up and wait for the rain to pass. We can detail in the garage, or under a covered area (i.e carport). However, if it is going to be raining the entire day we will reschedule the appointment for the soonest availability we have that still conveniently fits your schedule.

Yes we absolutely do! All Veteran, Reserve, & Active Duty Military get 5% off anytime they schedule anything. Thank you for your service and protecting our Great Nation. USA BABY USA!!

Once a month! We suggest a full auto detail once every three months and a wash and vacuum once per month. This will keep your vehicle clean and protected from the weather throughout the year

Relaxation The day of your appointment, you will receive a confirmation phone call to the number you provided about a half hour before your appointment. Once the technician arrives he will walk with you around your vehicle, inspecting and documenting to determine what is needed to make your vehicle look like new. Once this is complete the technician will take your keys and proceed with the detail you have ordered. The technician will label and bag up any remaining personal items left in your vehicle and leave them in the trunk or rear cargo area of your vehicle. Once the detail is complete the technician will once again walk with you around the vehicle, explaining what steps were taken in the detailing process to make your vehicle look like new.

We cover Lexington, Nicholasville, and surrounding areas.

Yes. We frequently come to offices and work places to detail cars and trucks. All we need is room to work around the vehicle. We bring everything we need except water and electric. We do suggest that you inquire with the property owner if it is ok for you to receive a licensed auto detail service on their property.

Yes and no. depending on the interior fabric and the amount of pet hair will determine whether additional charges are applied. Please refer to our Services price list. You will be notified before additional work and charges apply.